Terms & Conditions

Welcome to Olivia. These Terms & Conditions (the “Terms”) govern your access to and use of the Olivia website, quiz, and app (together, the “Service”). By using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. Who can use Olivia

You must be at least 18 years old to create an account or make a purchase. People under 18 may only use the Service with the involvement and consent of a parent or legal guardian, and certain content is not shown to people under 18.

2. What Olivia is — and isn’t

Olivia provides general information and tools to help you understand your menstrual cycle and wellbeing. Olivia is not a medical device and does not provide medical advice, diagnosis, or treatment. Predictions and insights are estimates and may be inaccurate. Olivia is not a form of contraception and should not be relied on to prevent or achieve pregnancy. Always consult a qualified healthcare professional about your health.

3. Your account

You are responsible for the accuracy of the information you provide and for keeping your account secure. You agree to let us know promptly if you believe your account has been used without your permission.

4. Subscriptions, payments, and refunds

Some features require a paid subscription. When you purchase a subscription:

• Prices, billing periods, and any trial terms are shown to you before you pay.
• Subscriptions renew automatically at the end of each billing period unless you cancel beforehand.
• You can cancel at any time; cancellation takes effect at the end of the current period.
• Refunds are handled in line with applicable consumer-protection law and, where relevant, the policies of the app store or payment processor used for your purchase.

5. Acceptable use

You agree not to:

• use the Service for any unlawful purpose;
• copy, resell, or reverse-engineer any part of the Service;
• upload harmful code or attempt to disrupt or gain unauthorized access to the Service;
• infringe the rights of others or misuse other people’s data.

6. Intellectual property

The Service, including its content, design, logos, and software, is owned by Olivia or its licensors and is protected by intellectual-property laws. We grant you a limited, personal, non-transferable licence to use the Service for your own personal, non-commercial use.

7. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or that any prediction or insight is accurate.

8. Limitation of liability

To the fullest extent permitted by law, Olivia will not be liable for any indirect, incidental, or consequential damages, or for any decisions you make based on the Service. Nothing in these Terms limits liability that cannot be limited under applicable law.

9. Changes to the Service and these Terms

We may update the Service or these Terms from time to time. If we make material changes, we will take reasonable steps to let you know. Your continued use of the Service after changes take effect means you accept the updated Terms.

10. Governing law

These Terms are governed by the laws of the jurisdiction in which Olivia is established, without regard to conflict-of-law rules. Mandatory consumer-protection rights in your country of residence still apply.

11. Contact

Questions about these Terms? Email us at info@heyolivia.co.