Privacy Policy

Your privacy matters — especially when it comes to your body. This Privacy Policy explains what personal data Olivia collects, how we use and protect it, and the choices and rights you have. It applies to the Olivia website, quiz, and app (the “Service”).

1. Data we collect

Information you give us

• Quiz and cycle information — your answers about your cycle, symptoms, goals, and lifestyle. Some of this is health data, treated as a special (sensitive) category and given extra protection.
• Account details — such as your email address, if you create an account.
• Payment information — processed by our payment provider; we do not store your full card details.

Information collected automatically

• Device and usage data, such as browser type, pages viewed, and general analytics.
• Cookies and similar technologies (see “Cookies” below).

2. How we use your data

• to personalize your plan, insights, and predictions;
• to provide, maintain, and improve the Service;
• to process payments and manage subscriptions;
• to communicate with you about the Service;
• to keep the Service safe and comply with our legal obligations.

3. Legal bases (where GDPR applies)

We rely on your explicit consent to process health data, on the performance of our contract with you to provide the Service, on our legitimate interests to improve and secure the Service, and on legal obligations where they apply. You can withdraw consent at any time.

4. How we share data

We do not sell your personal data. We share it only:

• with trusted service providers (for example, hosting, analytics, and payment processing) who act on our instructions;
• where required by law, or to protect our rights and the safety of others;
• as part of a business transfer, with continued protection of your data.

5. Cookies and analytics

We use cookies and similar technologies to run the Service and understand how it is used. You can control non-essential cookies through your browser settings or any cookie controls we provide.

6. Data retention

We keep your personal data only as long as necessary for the purposes described here, or as required by law. When you delete your account, we delete or anonymize your personal data within a reasonable period, except where we must retain it for legal reasons.

7. Your rights

Depending on where you live, you may have the right to:

• access the personal data we hold about you;
• correct inaccurate data;
• delete your data;
• object to or restrict certain processing;
• receive a copy of your data in a portable format;
• withdraw consent at any time.

To exercise any of these rights, contact us at info@heyolivia.co.

8. Security

We use technical and organizational measures designed to protect your data. No method of transmission or storage is completely secure, but we work to keep your information safe and to respond quickly if something goes wrong.

9. Children

The Service is intended for people aged 18 and over. People under 18 may only use it with the involvement and consent of a parent or legal guardian. We do not knowingly collect data from children in a way that violates applicable law.

10. International transfers

Your data may be processed in countries other than your own. Where we transfer data internationally, we use appropriate safeguards as required by applicable law.

11. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to let you know and will update the “Last updated” date above.

12. Contact us

For any privacy questions or requests, email info@heyolivia.co.